N! Systems and tools

Introduction

The extensive portfolio of our services can be enriched with proprietary application solutions supporting operational processes. Our developers have extensive experience in creating solutions and tools tailored to individual, often non-standard, customer requirements.

Tools offered by us support:

operational processes related to reactive, preventive and proactive activities
management and consolidation of alarm information from many independent systems
monitoring and visualising of the transmission structure based on new IP technologies
management of inventory information
monitoring of commercial processes related to the development and modification of telecommunications and technical infrastructure

SPIN

SPIN – System of Processes and Tools, created and developed from scratch by the NetWorkS! company based on the best experience of our engineers.

A complete web platform based on the COMMON DASHBOARD model offering comprehensive business services

The main attributes of the SPIN system:

integration of data, processes, tools and reports is carried out in the COMMON DASHBOARD model
possibility of integration with customer systems
possibility to embed external web applications and active
integration via API (automatic data transfer to external systems)
access for external employees is available via automatic logging based on the source domain (ADFS – Active Directory Federation Services)
software provided in the SaaS model (Software as a Service)
software entirely based on the web technology (browser), which reduces the costs related to its maintenance on customer computers
possible modifications and development of software in accordance with the customer’s requirements
full flexibility and very fast development
24/7 maintenance by a team of dedicated architects/ administrators involved in the system development

Syntion

Syntion is an IT platform of the N! BoX system, used for control, detection of events and monitoring of technical environment parameters.

The platform is equipped with advanced data presentation modules, analytical modules, account management and data access permissions.

Functionalities:

reading of on-line parameters
creating reports and analyses
event and alarm management
detection of anomalies, faults and failures
monitoring the functionalities of devices
remote management via the connected devices
cost optimisation
process control
benchmark of devices and technologies
access control to the facility
increasing the efficiency and reliability of equipment operation
possibility of integration with other devices and systems

Syntion FM

Syntion FM – proprietary umbrella system that allows management, consolidation and presentation of alarm information from many independent systems

Main attributes of the SyntionFM system:

the user interface is built in completely of technology based on dynamic HTML that does not require the installation of additional components
an extensive correlation mechanism that adapts the system’s operation to external information, e.g. alarm data from external databases, information from SMS gateways, information from maintenance systems, etc.
alarm data are exported to the reporting system in which alarm information, inventory information and information related to maintenance processes can be linked to each other
possibility of simple integration with customer systems
easy creating of advanced cross-cutting reports, combining data from a lot of areas
visualisation of information from the system in the form of freely configurable alarm lists as well as area maps

Sois

SOIS – System of Information Systems

Complete IT solution of the umbrella system for visualisation of the transmission network built on the basis of various transmission technologies. It enables monitoring and visualisation of the transmission structure based on new IP technologies.

The main attributes of the SOIS system:

visualisation of the route of transmission paths
presentation of equipment configuration data
storage of information on the configuration of radio transmission devices
automatic calculation of the path route based on the data downloaded from the devices
combining of data on transmission carried out via leased lines with data on the network elements
possibility to find common transmission elements for a selected list of final elements
possibility to determine the impact of scheduled works on final elements and detection of elements causing transmission problems in the network
the source of information on the actual network configuration – both from the hardware and logic side

Reporting tools

Reporting tools enable the creation of very complex reports, dedicated to specific users’ needs. The results can be presented in a visually attractive way in the form of various types of charts and diagrams.

construction of advanced analytical and reporting applications
consolidation of data from various sources, based on very large volumes of data, online data directly from databases
data visualisation in the form of various types of tables, charts and diagrams
creating reports dedicated to specific users’ needs
access to reports at any time and place
support for making right business decisions

NetStat

NetStat – a system enabling the visualisation of radio network statistics and parameters based on the NetCube data warehouse

Functionalities:

tabular views and rankings
presentation of KPI as well as PM and CM data
possibility to define your own KPIs
possibility to create SQL queries by a user
advanced methods of searching and filtering data
extensive possibilities to adjust the chart image
integration with other systems (GIS, inventory, alarms)

NetCube

NetCube – data warehouse containing data on the network quality (PM, QM), configuration data of network elements (CM) and reporting data

a central source of data on the quality, use, configuration and performance of the network
guarantee of minimisation of the delay for loading current data from RAN, network meter record and KPI for operating needs and generating alarms on the basis of statistics
integration of data from different network solution providers referring to different technologies, presenting them in the most consistent and uniform way, at different levels of aggregation both in the time dimension and according to the hierarchy of network facilities
data separation according to strictly set exchange rules (BlackBox)

Netis

Netis – a network inventory system containing information on the network structure, locations, elements in locations, configuration parameters

Basic information on the system:

possibility of quick identification of facilities, finding their location in the field, reporting the element parameters
built based on a common hierarchical database for all facilities
possibility of integration with external systems depending on the customer’s needs
the system base stores historical, planned and current image of the network using the facility versioning mechanism
API in PL SQL for advanced users (automation of repetitive tasks)
possibility of integration with customer systems
browsing all facilities in NETIS in a web browser
entering data in a web browser
compatibility with all popular browsers
low cost of adding new facilities to the presentation (via configuration)
presentation of facilities on maps
convenient tools for creating reports/ charts
possibility of integration by embedding web application objects in other portals

MISiU

MISiU – Website and Contract Inventory Module

The main assumptions of the application:

inventory of services provided in N! for customers
mapping resource areas to service and maintenance areas
parameterisation of services provided by N! related to SLA
integration with the IT systems of customers and applications used in N!
shortening the recording time of the Incident in the FM process as a result of the automation of the mechanism for determining the priority of the document
improving the quality of the FM process by facilitating the determination of the right priority of the incident
support for participants of the FM process regardless of changes in SLAs
improvement of the quality of the scheduled work process (CM) by linking information from the SLA to the document processing principles
shortening the time of PP registration as a result of providing functions supporting the stage of their creation
environment flexibility in the case of the need to implement new conditions resulting from the start of cooperation with new entities

CERBER

CERBER – is used to apply for passes and scheduled work by contractors.

It allows to submit an application for registration of a pass or scheduled work, taking into account the applicable principles, requirements of the operators, arrangements with the location owners and correlation with other scheduled activities. It allows to manage the application stage for passes and scheduled work, modelling this part of the process, ensuring compliance with requirements and enforcing the expected quality of application handling.

Advantages:

a higher level of traffic control in locations
simplified and improved communication
increased location security
increase in the efficiency of application handling
accountability of the process and the possibility of reporting
fewer failures caused by unauthorised entries
decrease in the number of interventions caused by unauthorised entries
tightening the process of handling entries and scheduled works
unification of the process in all areas

The only tool in Poland in which applications for passes and scheduled work are processed simultaneously for:

NetWorkS! subcontractors
suppliers – Nokia and HUA
T-Mobile and Orange
subcontractors T-Mobile and Orange
other operators